You can use entities in Business Central as the data source for the template, and add merge fields to personalize documents for each entity. For example, you can create brochures to alert customers about a sales campaign, letters to inform vendors about a new purchasing policy, or invitations to attract contacts to an upcoming event. Microsoft Word templates can make it easier to mass communicate with entities such as customers and vendors.
This functionality is integrated into System Application. In the new BC18.0, you can already search for this feature. When you want to send a document to a lot of recipients-for example, to your customers and contacts as part of a sales campaign-you can use Word’s mail merge capability to personalize each document by pulling data about the recipients from Business Central. You can use the mail merge functionality in Word to use data from Business Central to add a personal touch to bulk communications. Enablement of Word merge in Business Central:
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